Made-Without-Gluten Bread A Success at Subway

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Since the successful addition of Made Without Gluten sub bread to menus in just 24 locations this past December 2018, Subway has informed us that it is currently available in 300 Fresh Forward restaurants throughout the United States.

Because the bread has been well received by guests, Subway is looking to broaden its made-without-gluten offerings even more. They are currently testing a made-without-gluten wrap and we will share more details as soon as we can.

“Subway is innovating like never before and that work will soon positively impact our made without gluten offerings,” said Andy Dismore, North American Director of Menu Management and Innovation. “We are actively listening to guest feedback and exploring many improvements so we can incorporate made without gluten options as part of our future offerings.”

If your local Subway isn’t offering the made-without-gluten bread, make sure the franchise owner knows that it is available for order nationwide, making it a quick and versatile menu addition.

Are you ready for more good news? Subway has partnered with DoorDash, Grubhub, Postmates, and Uber Eats, to offer delivery from nearly 9,000 of its restaurants. A lovely example of the brand using technology to give guests more of what they want while also making it one of the first quick-food restaurants to partner with four of the largest third-party delivery providers.

Cross-contamination safeguards 

Realizing that Subway restaurants can’t offer a cross-contact free environment, the made-without-gluten bread is kept frozen in its individually wrapper. The pre-sliced sub bread, which is the size of a six-inch sub and costs an extra $1, is thawed in the cooler for 12 hours before serving. The only option for heating is toasting on shared equipment, which would put it in direct contact with wheat, so instead it is served room temperature.

When making sandwiches on made-without-gluten sub bread, each Subway sandwich artist follows these safe handling procedures:

  • Put on new gloves after washing their hands
  • Keep the bread in its wrapping until the sandwich is being prepared
  • Use clean baskets and clean scoops/utensils for all products
  • Build the sandwich from start to finish by only one sandwich artist
  • Bread is not toasted

About the bread

The made-without-gluten bread contains egg whites, cornstarch, modified cornstarch, tapioca starch, palm oil, sugar, distilled monoglycerides, and less than 2% of the following: yeast, rice bran and germ, salt, natural flavor, leavening (sodium acid pyrophosphate, baking soda, monocalcium phosphate), pectin, xanthan gum, carbohydrate gum, guar gum and enzyme.

News Editor Jennifer Harris is a gluten-free consultant and blogs at gfgotoguide.com.

Chick-fil-A Gluten-Free Bun

The Chick-fil-A gluten-free bun, which is made with quinoa and amaranth, is available nationwide. The company had been testing out this gluten-free bun since last spring in Idaho, Washington and Mississippi, but has decided to add it to the menu at every location. News Editor Jennifer Harris tried out the gluten-free bun during its testing run in 2016. Here’s how she found the Chick-fil-A gluten-free bun experience:

Chick-fil-A restaurants are not gluten-free environments, but they have offered several gluten-free options for some time. The grilled chicken and chicken nuggets are prepared separately from the fried chicken. The waffle fries are cooked in canola oil while the fried chicken is cooked in peanut oil. That’s right—the French fries are safe at a fast-food restaurant! Freshly prepared salads with or without chicken, freshly cut fruit cups and yogurt parfaits are also gluten free.

Because so many items are made from scratch, diners can easily customize their orders to exclude ingredients, such as cheese from a salad. The same is true when it comes to ordering ingredients separately from their wheat counterparts, like bacon or sausage sans the biscuit and hash browns prepared in a dedicated fryer.

All that had been missing from the menu is a gluten-free bun, but the wait for that item is finally over. The company says it decided to add it to the menu because customers should not have to sacrifice taste due to dietary limitations.

All About That Gluten-Free Bun

It took about three years and 30 bakeries before Chick-fil-A settled on its gluten-free bun supplier. Food safety and allergen certifications were required just to be considered for the test market. The bakery, whose name hasn’t been released, custom manufactured the bun to complement the grilled chicken breast, and it looks almost identical to its wheat-bun counterpart.

Independent, third-party testing was conducted to ensure the bun is free from cross-contamination and truly gluten free. The bun costs an additional $1.15 and is enriched with vitamins and minerals. While the ingredients haven’t been released yet, we have learned it is made from a blend of chia seeds, amaranth and quinoa, and is lightly sweetened with molasses and raisins.

The buns are freshly baked, individually wrapped and stored frozen. Once thawed, the bun is served sealed alongside the grilled chicken and condiments so the customer actually assembles the sandwich. Guests can request the bun be toasted, but there is only one shared toaster, leaving the bun subject to cross-contamination with wheat.

How Does It Taste?

I had the chance to try the bun at a small test market here in Georgia. One of the largest foodservice buns I’ve ever seen, it’s soft right out of the package with a slightly sweet smell and hearty flavor. The bun holds up well to Chick-fil-A’s large grilled breast piled with lettuce, tomato, pickles and mayonnaise without any crumbling or breaking.

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Love dining at restaurants but nervous about cross-contamination? Use the helpful tips in “Eating Out Gluten Free” for a safe and fun night out.

 

 

 

 

 

 

 

Jersey Mike’s Gluten-Free Sub Rolls ‘Shore’ to Please

Jersey Mike's gluten-free roll

After receiving positive reviews in several test markets, sandwich chain Jersey Mike’s Subs is introducing gluten-free sub rolls at all 1,300-plus U.S. locations beginning Dec. 4. Jersey Mike’s will be using Udi’s Gluten Free rolls nationwide after testing them in stores in California, Colorado and Florida. The Gluten Free Philly blog first reported news of the planned roll-out. The Udi’s rolls were chosen over another company’s gluten-free par-baked rolls that were tested earlier this year in other markets like Philadelphia, New Jersey and North Carolina. Jersey Mike’s currently has locations in 44 states and Washington, D.C.

“The idea of offering gluten-free rolls came from a franchisee whose daughter had celiac disease,” explained Michael Manzo, Jersey Mike’s Chief Operating Officer. “Before going national, we decided to try a pilot in several markets and we are happy to report success: customers loved the taste and they were excited to be able to eat a Jersey Mike’s sub sandwich again—or for the very first time.”

According to Manzo, the company is in the process of training employees on how to incorporate the new product into sandwich preparation. The rolls arrive at each store individually wrapped and fully baked. Manzo says there is little risk of cross-contamination with other subs because the Udi’s packaging is not opened until the gluten-free sub is ordered. Employees will change gloves before handling the rolls and use knives and other utensils that haven’t touched traditional bread when slicing the gluten-free version. They will also prepare each sandwich on parchment paper to avoid contact with the counter. Manzo said that the company is working with the Gluten Intolerance Group to obtain certification.

The gluten-free sub roll can be used for most hot or cold subs on Jersey Mike’s menu because the majority of sandwich varieties don’t contain gluten. Giant-size sandwiches made with the Udi’s roll will cost $3 to $4 extra, with a regular-size offering (made on a giant roll that has been cut down with a clean knife) an estimated $1 to $2 more.

Shake Shack Introduces Gluten-Free Burger Buns

For those on the gluten-free diet, ordering a bun-less burger gets pretty lame pretty fast. Thankfully, Shake Shack recently added gluten-free burger buns to menus at all 67 of its U.S. locations (Shake Shack’s five stadium and ballpark outposts don’t carry them). And unlike many sad, hard-as-a-rock or oddly gummy gluten-free buns, Shake Shack’s are delish—soft, sweet, bread-y—and, dare I say it, practically twins with the chain’s traditional buns.

SS_Gluten Free Buns_3Even better: Shake Shack staff know how to safely prepare them. “Servers are trained to change their gloves to handle gluten-free buns, and the buns are stored in a separate area and toasted on the griddle to prevent cross-contact with the bun toaster, where other buns are toasted,” Edwin Bragg, Shake Shack’s Vice President of Marketing and Communications, explained via email. “Be aware that while we do everything we can to prevent cross-contact, we unfortunately can’t make any guarantees since the kitchen is fairly small. It is important that when you place the order, you alert our cashier that you have an allergy. That way we can mark it for the whole kitchen to be aware,” Bragg added.

Adam Shapiro, Shake Shack’s Marketing and Communications Manager, offers these tips for making the most of your gluten-free visit:

  • Avoid the ‘Shroom Burger, which contains breadcrumbs.
  • Skip the fries. The oil in the fryers is filtered through the same equipment as the ‘Shroom Burger.
  • Order frozen custard without a cone, and make sure to double-check the ingredients of the Seasonal Shakes with cashiers before ordering.
  • Choose from these safe mix-ins: strawberry purée, peanut butter, chocolate toffee, marshmallow, fudge, caramel, chocolate sprinkles*, sea salt and chocolate sprinkles*, cherries, bananas and almonds.
  • Drink wisely. All soft drinks and wines are gluten free, but beer options do generally contain gluten.

Of course, all this burger bliss begs one question: Will hot dog buns be next? “No plans at this time, but you never know!” Shapiro says. Our fingers are crossed. See shakeshack.com for locations and info.

 

* Shake Shack’s rainbow sprinkles are processed in a factory where possible cross-contamination can occur.

 

Jessica Press is a writer whose work appears in Redbook, Parents, O, The Oprah Magazine and more.

Jersey Mike’s Subs Is On a Gluten-Free Roll!

Jersey Mike’s, the rapidly growing sandwich-shop chain, is looking to broaden its customer base by offering gluten-free rolls.

 

Jersey MikesPhiladelphians call their long, stacked sandwiches “hoagies.” Maybe you know them as “grinders” or “heroes.” At the Jersey Shore, where Jersey Mike’s started in 1971, they’re “subs.” Whatever the name, the rapidly growing sandwich-shop chain, with 1,200 stores in 44 states, is looking to broaden its customer base by offering gluten-free sandwich rolls.

In 2014, Jersey Mike’s began testing gluten-free rolls made by Udi’s at locations in southern Florida and, more recently, in Los Angeles, said Michael Manzo, the company’s Chief Operating Officer. This month, Jersey Mike’s expanded its pilot program to 63 stores in New Jersey and the New York and Philadelphia metropolitan areas using rolls made by Colorado’s gluten-free Wild Flour Bakery. That test is slated to run through April 2017.

“We hear from former sub lovers who are now gluten free that they miss their Jersey Mike’s subs as well as from those who have never eaten a sub sandwich,” said Jersey Mike’s President Hoyt Jones. Manzo added that the idea of offering gluten-free rolls came from a franchisee whose daughter has celiac disease.

While Manzo has been encouraged by customer response to the Udi’s test, he said that Jersey’s Mike’s CEO, Peter Cancro, pushed the company’s development team to pursue a bread that they could bake in the stores themselves. Wild Flour’s yeast-raised Tuscan Herb sandwich rolls, unique to Jersey Mike’s, arrive as dough and are proofed and baked fresh each day. The gluten-free roll size is equivalent to a traditional mini size, according to Manzo. There is a $2 surcharge for the gluten-free option.

The restaurants have dedicated pans for baking the rolls, and store employees wear new gloves when handling the rolls and use knives and other utensils that haven’t touched other bread products when slicing the gluten-free rolls. The gluten-free sandwiches are prepared on parchment paper so that there is no contact with the prep-area counter. Customers can request that toppings such as lettuce, tomatoes and onions be taken from stock in the stores’ walk-in refrigerators. Manzo said that the absence of loose flour in the stores’ kitchens and the custom slicing of cold cuts, all of which are gluten free, boosted the company’s confidence to offer sandwiches to those with celiac disease.

According to Manzo, company executives will evaluate sales data, customer comments and employee feedback during the testing phase and determine whether to offer a gluten-free roll option beyond the current regions. If the program is expanded, he said, it would likely be on a state-by-state basis rather than an immediate nationwide rollout.

 

 

Chick-fil-A Tests Gluten-Free Bun

Gluten Free Bun 2

Chick-fil-A restaurants are not gluten-free environments, but they have offered several gluten-free options for some time. The grilled chicken and chicken nuggets are prepared separately from the fried chicken. The waffle fries are cooked in canola oil while the fried chicken is cooked in peanut oil. That’s right—the French fries are safe at a fast-food restaurant! Freshly prepared salads with or without chicken, freshly cut fruit cups and yogurt parfaits are also gluten free.

Because so many items are made from scratch, diners can easily customize their orders to exclude ingredients, such as cheese from a salad. The same is true when it comes to ordering ingredients separately from their wheat counterparts, like bacon or sausage sans the biscuit and hash browns prepared in a dedicated fryer.

All that had been missing from the menu is a gluten-free bun, but the wait for that item is finally over. Chick-fil-A has been testing a gluten-free bun since April 2016 in Washington, Idaho and Mississippi. The company says it decided to add it to the menu because customers should not have to sacrifice taste due to dietary limitations.

If the test markets go well, the bun will be rolled out nationwide, making Chick-fil-A one of the first fast-food restaurant chains in the United States to offer a gluten-free bun to its guests.

ALL ABOUT THAT GLUTEN-FREE BUN

It took about three years and 30 bakeries before Chick-fil-A settled on its gluten-free bun supplier. Food safety and allergen certifications were required just to be considered for the test market. The bakery, whose name hasn’t been released, custom manufactured the bun to complement the grilled chicken breast, and it looks almost identical to its wheat-bun counterpart.

Independent, third-party testing was conducted to ensure the bun is free from cross-contamination and truly gluten free. The bun costs an additional $1.15 and is enriched with vitamins and minerals. While the ingredients haven’t been released yet, we have learned it is made from a blend of chia seeds, amaranth and quinoa, and is lightly sweetened with molasses and raisins.

The buns are freshly baked, individually wrapped and stored frozen. Once thawed, the bun is served sealed alongside the grilled chicken and condiments so the customer actually assembles the sandwich. Guests can request the bun be toasted, but there is only one shared toaster, leaving the bun subject to cross-contamination with wheat.

HOW DOES IT TASTE?

I had the chance to try the bun at a small test market here in Georgia. One of the largest foodservice buns I’ve ever seen, it’s soft right out of the package with a slightly sweet smell and hearty flavor. The bun holds up well to Chick-fil-A’s large grilled breast piled with lettuce, tomato, pickles and mayonnaise without any crumbling or breaking.

TEST MARKETS

While it is too soon to tell how the test markets are going because sales of the bun vary per day and per restaurant, the company is pleased with the results thus far. If the sales results of the test market and the feedback from customers are positive, Chick-fil-A will decide whether the bun is a good fit for the menu. If so, it will garner marketing support both inside and outside of the restaurant prior to its rollout. Chick-fil-A’s famous cows may soon be telling the audience to “eat more chikin” with a gluten-free bun.

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Update on Hardee’s gluten-free menu

Sorry to report Hardee’s does not use a dedicated fryer for its fries. Even though the regular fries do not have any gluten-containing ingredients, it’s highly likely use of the same oil for onion rings and other gluten-containing menu items would result in cross contamination.

I still think it would be a great idea for the company to make the move to dedicated fryers, especially since they have reached out to the gluten-free community. I am trying to get in touch with a company rep to talk about that possibility.

Meanwhile, the burger, the breakfast bowl, and the salad, as well as a few other items, are gluten free. You can download special gluten-free coupons at http://www.hardees.com/menu/indulge that will give you a free Coke or Dasani bottled water with the purchase of the breakfast bowl and a free salad with the purchase of a burger and a Coke.

One positive way to look at this is that the salad is better for you than the fries anyway.

Will let you know if I make any progress on the dedicated fryer.

Hardee’s Gluten-Free Menu

It looks like Hardee’s, a fast food restaurant with locations in 42 states, is making a push for gluten-free customers.

The chain got in touch with me through Twitter today to let me know it offers several gluten-free menu items. It also got in touch with the other gluten-free publications and bloggers on Twitter to spread the word.

According to the Hardee’s website, you can get almost any burger wrapped in fresh, whole leaf iceberg lettuce, ala California’s In -N-Out Burger chain. The fries and the breakfast bowl are also gluten free. The website warns you to stay away from the onion rings and chicken, which both contain gluten.
In fact the website has an ingredient and allergen guide that tells you what’s in every menu item and conveniently marks those that contain wheat and wheat gluten with a W.

The charbroiled chicken breast has a W because it seasoned and glazed with wheat-containing soy sauce. And the country potatoes and the crispy curls contain wheat flour. But the mashed potatoes, coleslaw and most of the ice cream are among the items that appear to be gluten-free.

The one downside is that allergen guide notes that the restaurant does not have an allergen-free environment in the kitchen.

I’m not sure if that means the regular fries are made in the same oil as gluten-containing items or not. I contacted Hardee’s and will let you know what the story is when they get back to me. It would be nice if they already make the fries in separate oil. But if dedicated fryers are not used, perhaps the company would be willing to show just how serious it is about meeting gluten-free needs by switching to them.

Meanwhile, it’s nice to see yet another company reach out to the gluten-free community. Just remember even when it’s gluten free, fast food should not be a substitute for a healthy gluten-free diet. It’s nice in a pinch or as an occasional treat or convenience, but you should mainly be eating whole grains, fruits, vegetables and low-fat protein.