App enables gluten-free eaters all over the world to share their favorite spots
Whether in your hometown or traveling abroad, the Gluten-Free World app aims to help you find pubs, restaurants, bakeries, cafes and even stores so you can relax and enjoy yourself instead of wasting time researching. The app provides not only the name but also hours and directions to each spot.
In the beginning, there was beer…
It all started when two blokes in London—one of whom with gluten intolerance—found themselves struggling to find a place to kick back with a gluten-free beer after work. Finding the process of researching pubs and bars highly inefficient, they developed the app London Gluten Free, which listed pubs in London where they had found gluten-free beers. As the app gained traction and positive feedback from users, the blokes thought, “Why limit this to London? Why limit it to beers?” Those two simple questions led them to develop and launch Gluten-Free World in August 2015.
Now covering more than 200 cities in 55 countries, the app grows daily as its expanding user base (currently more than 1,000 people worldwide) shares their favorite places for a good beer, meal with friends or quick cup of coffee—and all gluten free. Based on a crowd-sourcing model, anyone can add a gluten-free spot to the map.
Ever-expanding Gluten-Free World
In addition to its users, Gluten-Free World has a team of researchers working to fill the map in areas where the app does not yet have any entries. And anyone can directly contact them about adding coverage for an area. For example, a user whose hometown does not yet have any entries or even someone with upcoming travel plans to an uncovered locale can email the team, who can then research the area and add appropriate places to the map.
The tremendously interactive relationship between the Gluten-Free World team and the app’s community of users works both ways, too. Followers of the Gluten-Free World Instagram account
are asked for their opinions on proposed new features before any resources are dedicated to development. The team also asks for and welcomes feedback about user experience, including bugs, and missing features that would make the app more helpful.
This collaborative effort led to the app’s September 2016 update, which improved search by allowing users to find a destination by business name, city or keyword. Future updates will add reviews and ratings as well as indicators to distinguish between celiac-friendly establishments and those that simply offer gluten-free items—a direct result of feedback from users with celiac disease who raised concerns about cross-contamination.
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